First Impressions

Your website design is often the first impression your users will have of your brand. Often the website is also the primary stop on their journey to discover what you have to offer. In addition, your website needs to be easy to update and maintain for web administrators otherwise content becomes outdated and irrelevant quickly. Our goal is to create an experience that will delight your users as well as your team maintaining the site.

Our process is set up to get a deep understanding of your business,  who you are, who your users are, their goals, and what you are looking to accomplish. We will work side-by-side with you to find answers to these questions, help you reach your goals and have some fun along the way.

Accessibility is an important consideration for every website — websites where all users have equal access to information and functionality. By optimizing for users with assistive technologies or users who experience the web differently, accessible websites makes the experience better for all users.

Our team is trained and certified in accessible website design and development. We have also gained a lot of practice in creating accessible website design through our work with the Massachusetts Institute of Technology (MIT) usability and accessibility team at MIT.

Our services include:

  • Accessibility Audit
  • Accessible Design & Development
  • Accessibility Maintenance

We put user experience (UX) at the core of design. This is not limited to websites but includes brochures, infographics, presentations and other materials. We start by identifying the audience for the deliverable, and what they are trying to do. Then we design the best possible experience for them to accomplish these tasks.

Research and data are key to determining the audience, their goals, and their needs. All of these together help us make decisions for the user experience design. Different research tools may be relevant and implemented at different project stages. Usually, the initial discovery phase is where most research is executed. For website projects, we may also use research tools during architecture (e.g. prototype testing, card sorting, polls, etc.), and of course design and quality assurance testing.

Regardless of the project, creating a delightful user experience is at the core of our work and we consider the user at every step of the process.

Our services include:

  • Content Strategy
  • Information Architecture
  • Site Mapping
  • User Testing
  • Wireframing

Website design projects are complex and require an experienced team. We believe that a successful website focuses on the user and target audience with an understanding of their needs. This understanding informs structural organization, design, content, and technology.

A website must be equipped with an engaging and responsive design — presenting itself clearly and being user-friendly on all devices. It must also have a system that allows the website administrator to manage and update it easily.

For the websites we design and build, we also offer website maintenance including CMS updates, feature additions, accessibility audits, and general support.

Our services include:

  • Accessibility
  • Content Strategy
  • Copywriting
  • Responsive Design
  • User Interface Design
  • Website Maintenance & CMS Updates

We offer website development for our website design projects. Our development team has extensive experience developing accessible, responsive, custom themes for WordPress, Webflow, and Drupal.

We design and develop fully accessible WCAG 2.1 AA compliant websites using WordPress, Webflow, and Drupal. Each has its own strengths. We work with you to decide which CMS fits your needs best.

Our services include: