First Impressions
Your website design is often the first impression your users will have of your brand. Often the website is also the primary stop on their journey to discover what you have to offer. In addition, your website needs to be easy to update and maintain for web administrators otherwise content becomes outdated and irrelevant quickly. Our goal is to create an experience that will delight your users as well as your team maintaining the site.
Our process is set up to get a deep understanding of your business, who you are, who your users are, their goals, and what you are looking to accomplish. We will work side-by-side with you to find answers to these questions, help you reach your goals and have some fun along the way.
Our team is trained and certified in accessible website design and development. We have also gained a lot of practice in creating accessible website design through our work with the Massachusetts Institute of Technology (MIT) usability and accessibility team at MIT.
Our services include:
- Accessibility Audit
- Accessible Design & Development
- Accessibility Maintenance
Research and data are key to determining the audience, their goals, and their needs. All of these together help us make decisions for the user experience design. Different research tools may be relevant and implemented at different project stages. Usually, the initial discovery phase is where most research is executed. For website projects, we may also use research tools during architecture (e.g. prototype testing, card sorting, polls, etc.), and of course design and quality assurance testing.
Regardless of the project, creating a delightful user experience is at the core of our work and we consider the user at every step of the process.
Our services include:
- Content Strategy
- Information Architecture
- Site Mapping
- User Testing
- Wireframing
A website must be equipped with an engaging and responsive design — presenting itself clearly and being user-friendly on all devices. It must also have a system that allows the website administrator to manage and update it easily.
For the websites we design and build, we also offer website maintenance including CMS updates, feature additions, accessibility audits, and general support.
Our services include:
- Accessibility
- Content Strategy
- Copywriting
- Responsive Design
- User Interface Design
- Website Maintenance & CMS Updates
We design and develop fully accessible WCAG 2.1 AA compliant websites using WordPress, Webflow, and Drupal. Each has its own strengths. We work with you to decide which CMS fits your needs best.
Our services include: